Support Center Guidelines

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The Support Center is meant to be a place where you can submit issues you're having with the website or game servers. This is not meant to be a place to complain about players, admins or general silliness within the community. Bug reports and serious issues are to be reported here.

An example Support Center ticket could be:
I donated a few days ago, but I haven't been upgrading to the Donor status and I do not have any donor perks. Could someone help me?
An example of what you should NOT submit:
This guy was playing on the server last night and was CLEARLY hacking! Can someone stop him please?
If you wish to report admin abuse or report a player for cheating then please be sure to use the appropriate channels.

*Note: Please do not use the support center to submit ban or mute appeals. They will be deleted and you will need to resubmit those appeals here.
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